Terms and Conditions

Thank you for choosing Linein Technologies Private Limited. We are committed to providing high-quality services to our clients. However, we understand that there may be circumstances where you may require a return or refund. This Return and Refund Policy outlines the terms and conditions regarding the refund eligibility and procedures.

This policy applies to all services provided by Linein Technologies Private Limited, including software development, consulting, and other digital solutions. Please read this policy carefully to understand your rights and obligations.

Due to the nature of our services, refunds are typically not available once a project or service has been delivered or partially completed. However, under certain circumstances, such as an inability to deliver services as agreed upon, a refund may be issued. Specific terms include:

• Project Initiation Fees: Any initial fees paid at the beginning of a project are generally non-refundable, as these fees cover preliminary project setup, resource allocation, and planning.
• Project Milestones: Refund eligibility for partially completed work will depend on the specific terms agreed upon in the project contract or statement of work. Refunds may be issued for milestones not yet initiated.

To request a refund, please follow these steps:

1. Submit a Refund Request: Contact us at [contact email] with your refund request, including the project name, service description, reason for the refund, and any supporting details.
2. Evaluation: Upon receiving your refund request, our team will review the request and determine if it qualifies based on the terms in the service agreement.
3. Decision: Once your request has been reviewed, we will inform you of the decision within [specified time, e.g., 10 business days]. Approved refunds will be processed to your original payment method within [specified time, e.g., 15 business days].

No refunds will be granted in the following situations:

• Services that have been completed as per the agreed project scope and approved by the client.
• Delays caused by the client’s failure to provide timely feedback or required resources.
• Termination of services due to a violation of our Terms and Conditions by the client.
• Any other conditions specified in the service agreement or contract.

If you wish to make changes to an ongoing project, please reach out to us. Any modifications may result in additional fees, depending on the scope and nature of the changes requested. We will inform you of these charges prior to any additional work.

If you wish to cancel a project before it has been completed, please notify us immediately at [contact email]. Cancellations are subject to the following conditions:

• Before Project Commencement: If cancellation occurs before any work has commenced, a full or partial refund may be issued at our discretion.
• After Project Commencement: If cancellation occurs after the project has started, a partial refund may be provided, depending on the amount of work completed and the costs incurred.

In the event of a disagreement regarding a refund or the scope of services provided, Linein Technologies Private Limited is committed to resolving the matter through good-faith negotiation. If the dispute remains unresolved, it will be handled as outlined in the service agreement.

If you have any questions about this Return and Refund Policy or if you wish to request a refund, please contact us at:

Linein Technologies Private Limited

Mail: care@lineintechnologies.com